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Director of Member Services (Downtown Seattle) Full-time

at in Seattle (Published at 19-12-2011)

Director of Member Services (Long standing trade association in commercial real estate)

Non-exempt, at will staff position in a five person office in downtown Seattle. Position open immediately



Position Responsibilities (Being our member's "easy button")

î Membership services and support

î Membership development, retention and recruitment

î Marketing, branding and public relations

î Marketing and sales of sponsorship programs

î Web site management, associate web editor

î Social media management

î Coordination, management and marketing of networking events

î Meeting and event coordination and registration management

î Venue coordination

î Database management and record keeping

î Membership directory publication

î Contributor and associate editor for E-communications

î Liaison with several committees

î Vendors and supplier interaction

î Research as assigned

î Developing and maintaining functional relationships with other industry associations

î Support to the association President



Qualifications

• Proven, verifiable and consistently superior customer service skills

• Positive and upbeat attitude

• Proven track record of positive working relationships with others

• Strong work ethic and attendance record

• Able to maintain energetic and fast pace when needed

• Strong written and oral communication skills.

• Organized and able to prioritize and multi-task while remaining detail oriented

• Ability to work independently as well as with a team

• Must be motivated, comfortable and capable of marketing and selling (while only a small portion of the position, a critical function is promoting and selling within the membership various sponsorship opportunities and some publication advertising)

• Ability to organize and manage small and large events and meetings

• Proficient/above average technology and computer skills

• Proficient in the PC environment and on current MS programs, including Word, PowerPoint, Publisher and some Excel

• Proficient typing/keyboarding and data entry skills

• Proficient with social media and web site administration

• While working in a downtown Seattle location able to occasionally work early mornings or early evening events

• Occasional use of personal vehicle for transporting items to and from events (parking and miles reimbursed)

• Possess the ability to work under pressure, prioritize workload and manage projects in order to meet deadlines.





Extraordinary Qualifications (Might distinguish candidate selection)

• Bachelors degree in communications or marketing or other related field

• Graphic design, flyer development

• Proficiency with the software programs: InDesign, Photoshop, Illustrator

• Experience with ACT database program

• Skills and experience in video capture and editing

• Skills with photography

• Advanced skills in web site administration

• IT knowledge with network systems, loading programs, resolving software and hardware issues

• While a PC environment -- some Mac experience and skills

• An outstanding personality and positive attitude





Application process: Please be careful to follow these instructions or your application may not be processed:

Reply with your resume to the position posting email address provide by Craigslist.

Name your resume as "Last Name" underscore "First name" underscore "date"



This position is compensated in the mid 40k range, higher or lower depending on experience and skills. The position requires the employee to use his/her vehicle on some event days and parking and mileage is reimbursed or provided.



In your reply, please speak to the responsibilities and qualifications listed that you posses in a cover letter of no more than ¾ of one page.



Several dozen replies are expected to this posting and to help narrow the field a questionnaire will be sent to some responding to the opening (to be returned to an email that will be provided). A phone screening interview may follow for a selected few. Those that are invited to an in person interview will be asked for reference information at that time. This will probably occur over the holidays so please include in any replies an email and phone number where you can be reached.



Thank you







  • Location: Downtown Seattle

  • Compensation: Mid 40k range, higher or lower depending on experience and skills

  • Principals only. Recruiters, please don't contact this job poster.

  • Please, no phone calls about this job!

  • Please do not contact job poster about other services, products or commercial interests.



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